Service Service
Contact Us
  4001-828-528
Email:marketing@fzblue.com
Address: 7th floor, Guangren Building, Meilin Road, Meilin Street, Futian District, Shenzhen
FAQ
  • Q: How to control the speed?

    The speed-down and speed-up buttons are on the left and right handles respectively.

  • Q: Do I have to assemble the product?

    No, open the box and play it then.

  • Q: Can it be used as a life buoy?

    The product can float on the water and be used as a kickboard, however, rescue operation is not suggested.

  • Q: Is it suitable for my kid(s) in the family?

    CEF is recommended for 3~7 years old, AEF is recommended for 8-year old and above.

    However, users under 14 years old are advised to use the product with their parents.


  • Q: Is it easy for a beginner to get started? ​

    It is suggested to practice in the still water firstly, then you will become a quick learner.

  • Q: Does water seepage cause a short circuit of the battery?

    The product is with IP68 waterproofing standard, please don’t worry about this issue.

  • Q: Do the waves affect the product when playing?

    The product is with anti-turnover design to the wind and wave, please don’t worry.  


  • Q: Is a non-swimmer able to use?

    Yes, please take safety precautions in advance, however, the product can not be used as a life-saving equipment.

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FZBlue Technology
Shenzhen FZBlue Technology Co., Ltd. is a leading technology provider of water entertainment products, marine rescue facilities and unmanned waterborne systems with competitive, safe and reliable performance, we are committed to enrich human aquatic recreation and meet the applications of human aquatic activities scenarios.
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4001-828-528
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Email:marketing@fzblue.com Office Time: 9:00 ~ 17:30 / Mon~Sat  
All Rights Reserved by Shenzhen FZBlue Technology Co.,ltd 2018-2019
7th Floor, Guangren Building, Meilin Road, Meilin Street, Futian District, Shenzhen, P.R.C
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