Service Service
Contact Us
  4001-828-528
Email:marketing@fzblue.com
Address: 7th floor, Guangren Building, Meilin Road, Meilin Street, Futian District, Shenzhen
FAQ
  • Q: 【AEF】 Does water seepage cause a short circuit of the battery?

    The product is with IP68 waterproofing standard, please don’t worry about this issue.

  • Q: 【AEF】Is it easy for a beginner to get started? ​

    It is suggested to practice in the still water firstly, then you will become a quick learner.

  • Q: 【AEF】Do I have to assemble the product?

    No, open the box and play it then.

  • Q: 【AEF】Can it be used as a life buoy?

    The product can float on the water and be used as a kickboard, however, rescue operation is not suggested.

  • Q: 【AEF】Do the waves affect the product when playing?

    The product is with anti-turnover design to the wind and wave, please don’t worry.  


  • Q: 【AEF】Is a non-swimmer able to use?

    Yes, please take safety precautions in advance, however, the product can not be used as a life-saving equipment.

  • Q: 【AEF】 If the product is running out of battery during use, will it have a reminder?

    The product has the low-power warning function. For your safety, it is recommended not to drive too far from the coastline and try to return within the battery life.


  • Q: 【AEF】Will the color of the product change if it is soaked in seawater for a long time?

    Normal use will not, but the product may produce color aberration if it is exposed to the sun for a long time, good protection for the product is suggested.

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Shenzhen FZBlue Technology Co., Ltd. 
Address: 7th Floor, Guangren Building, Meilin Road, Meilin Street,
Futian District, Shenzhen City, China 
Tel: 4001828528
 
邮编:330520
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